VCA Heritage Animal Hospital, in Savoy, Illinois, has opportunities available for you to join our incredible team! We are seeking a Client Service Representative!

Location: 2101 N Dunlap Avenue, Savoy, IL 61874

Why We Need You:
As the face of VCA, the receptionist sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. We’re looking for a personable yet highly professional person to join us in delivering great care to our clients and their pets. Experience is helpful but not necessary.

The receptionist is the pivot around which the hospital operates and is responsible for:• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.• Scheduling and confirming appointments.• Presenting and explaining fees, including processing payments.• Recommending, selecting, and obtaining products and services, including prescriptions.• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).• Managing medical records, reports and correspondence.• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Schedule: Full-time opportunity with flexible scheduling. Work-life balance!

Compensation: Starting range is determined by skill set and years of experience in the field. Financial growth opportunities available. 

Benefits of Joining Our Team: 

• Access to the people and financial resources of a large veterinary community 
• Leadership opportunities 
• Career development programs 
• Opportunities to give back through strong Shelter partnerships and VCA Charities 
• Free mental wellness subscriptions (Head Space and Lyra Health) 
• Referral bonuses 
• Competitive wage 
• Medical, dental & vision insurance 
• Life, long and short-term disability insurance included 
• Paid parental leave 
• Paid vacation and sick time 
• 401(k) with corporate match
• Pet care discounts

We look forward to meeting you! Apply today!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com